Self-Hosted XM Platform
Your Data. Your Servers. Your Rules.
ActionXM runs on your infrastructure. No per-seat pricing, no per-session caps, no vendor lock-in. Deploy anywhere — Hetzner, AWS, Azure, GCP, or your own data center.
See how we compare to Qualtrics
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See how leading enterprises transform their CX with ActionXM.
Sound Familiar?
These challenges are costing you time, money, and customers.
Enterprise SaaS Pricing
Qualtrics contracts start at $100K+/year with per-seat pricing. Medallia charges per Experience Data Record. Costs scale unpredictably as your program grows.
Data on Vendor Servers
Your customer experience data — every survey response, every behavioral signal, every identity — lives on someone else's infrastructure, under their control.
Compliance by Contract
GDPR, CCPA, data residency laws — SaaS vendors promise compliance through contracts and certifications. Self-hosted gives you compliance by design.
Vendor Lock-In
Years of survey templates, response data, and integrations make switching painful. Your data is trapped in a format only the vendor can read.
Your Data, Your Servers, Your Rules
ActionXM deploys on your infrastructure with Docker. Run it on a $25/month VPS or a multi-node enterprise cluster. Unlimited seats, unlimited sessions, unlimited responses — your hardware, your scale. Full source code access for audit, extension, and compliance.
Deploy Anywhere
Docker-based deployment to Hetzner, AWS, Azure, GCP, or your own data center. Same platform, any infrastructure. No vendor dependency.
Unlimited Everything
No per-seat, per-session, or per-response pricing. Your hardware is your only limit. Scale to millions of sessions without cost surprises.
Full Source Code Access
Inspect every line of code. Audit for security. Extend with custom features. No black boxes, no proprietary formats, no hidden behavior.
Data Sovereignty by Design
Customer data never leaves your infrastructure. Meet any compliance requirement — GDPR, CCPA, data residency, HIPAA — by controlling where data lives.
Feature Comparison
Compare the total cost of ownership and data control between self-hosted ActionXM and enterprise SaaS platforms.
| Feature | ActionXM | Qualtrics |
|---|---|---|
| Deployment Model | Self-hosted, your servers | SaaS only |
| Pricing Model | Infrastructure cost only | Per-seat + modules |
| Data Location | Your infrastructure | Vendor cloud |
| Source Code Access | Full access | |
| Session Limits | Unlimited | Capped by plan |
| User Seat Limits | Unlimited | Per-seat pricing |
| Behavioral Analytics | Native DXA included | |
| Survey Capabilities | ||
| AI-Powered Insights | CX Advisor included | Premium add-on |
| Vendor Lock-In Risk | Zero — you own everything | High switching cost |
Proven Results
Our customers achieve measurable outcomes.
Customer Success Story
"Our GDPR compliance team spent 6 months reviewing Qualtrics' data processing agreements. With ActionXM self-hosted, the conversation was simple: the data lives on our servers in Frankfurt. Compliance approved in one meeting."
Achieved GDPR compliance in 1 week vs 6 months
Frequently Asked Questions
Got questions? We've got answers.
A single VPS with 4GB RAM and 2 vCPUs is enough to get started (~$25/month on Hetzner). For production workloads, we recommend 8GB RAM and 4 vCPUs. ActionXM uses Docker, so it runs on any Linux server — cloud or on-premise. ClickHouse for analytics, Redis for real-time, MinIO for object storage — all containerized.
Qualtrics enterprise contracts start at $100K+/year with per-seat pricing. Medallia charges per Experience Data Record. ActionXM's cost is your infrastructure — typically $25-200/month depending on scale. No per-seat fees, no per-session fees, no module add-ons. All features included.
Yes. Self-hosted ActionXM includes everything: DXA (session replay, heatmaps, frustration detection), VoC (surveys, NPS/CSAT/CES), Experience Graph (unified profiles, identity resolution), AIG (Application Genome, zero-config instrumentation), CX Advisor (proactive AI insights), and Cases (loop closure). Nothing is withheld.
Yes. ActionXM can ingest data from multiple sources — CSV uploads, REST API, webhooks. Survey response history, customer profiles, and existing segments can be imported. The SDK is a simple script tag replacement. Most migrations complete within 1-2 weeks.
ActionXM provides Docker image updates that you pull and deploy at your own pace. No forced upgrades, no surprise changes. You control when and how updates are applied. Documentation covers upgrade paths, and rollback is always possible.
Ready to Transform Your Experience Program?
See how ActionXM compares to Qualtrics and start driving results today.
Request a Personalized Demo
See how leading enterprises transform their CX with ActionXM.